Privacy Policy

We value your privacy. We will not sell, give or disclose your personal information to anyone. A more detailed explanation about how we safeguard your personal information is described below.

RESALE OR DISCLOSURE OF INFORMATION TO THIRD PARTIES
Wanderous does not sell, rent, loan, trade, or lease any personal information collected by our website including emails and orders.

BACKGROUND
We may collect information about Site users. This information can be personally identifiable information or aggregated data. We want to ensure that you understand the terms and conditions relating to the way in which we collect information and the use of that information. This Privacy Policy tells you what information we collect, what we do with it, and your rights to view, correct or change it.

All information will be collected and held in accordance with the provisions of the Privacy Act 1993.

THE INFORMATION WE COLLECT
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us to complete the transaction.

Personally Identifiable Information – this is provided by you when you register for services that we may offer and will usually include your name, email address, order information, delivery address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This information does not identify you personally and is not linked to the personally identifiable information that you may have provided.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

CONSENT
How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at anytime. To do so, you can use the Unsubscribe link attached to every marketing email sent, contact us on info@wanderous.co.nz or mail: Attn Privacy Officer, Wanderous, 12 Rata Street, Ohakune.


WHO WE SHARE THIS INFORMATION WITH
We will not sell or allow third parties to access your personal information without your consent. We release personal information only when we believe the release is required to:

  • Comply with law (including facilitating court proceedings);
  • Enforce or apply our Terms and Conditions and this Privacy Policy;
  • Meet requests by Government agencies to enable them to fulfil statutory roles (such as Police or Inland Revenue Department); however the User may ask us whether any information has been provided to such Government agencies.

We have collected this information in order to provide the best possible service to you while you are visiting our Site. To this end we may use the information that you provide for the following purposes:

  • To help provide any services that you have requested;
  • To offer the most relevant information suitable to you and your interests;
  • For any marketing, promotional, publicity, direct marketing or market research (including monitoring or analysing market trends) that we or our agents may undertake; or
  • For any other purpose for which you have given permission.

PAYMENTS
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

For third party payment gateways such as Afterpay and Paypal, your information is collected and stored by the third-party service. Further details on third-party services below.

THIRD-PARTY SERVICES
This Privacy Policy only relates to our Site.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

ABOUT COOKIES
A cookie is a small file that resides on your computer and is recognised by our server when you visit our Site. A cookie does not provide us with any personally identifiable information. It does provide details of your IP address, the computer platform that you use (e.g. Mac or Windows), the browser that you use (e.g. Microsoft Explorer or Netscape) and what domain you are accessing our Site from. With this information we can do the following:

  • Track traffic patterns to our Site;
  • Ensure that the most relevant content is being shown.

If you would rather we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. You will still be able to visit our Site.

OPTING IN & OUT
You will always have the option to opt in or to opt out of any services we may offer, at any stage. This means you may change your mind at any stage about participating in any of our services.

WE CAN CHANGE THIS PRIVACY POLICY
In order to reflect the fact that our business is growing constantly, we reserve the right to change this Privacy Policy at any time. By using our Site, you agree to be bound by the latest version of the Privacy Policy.

YOUR RIGHT TO ACCESS INFORMATION
The Privacy Act of 1993 gives you the right to access and correct the information you have provided to us. You can do this by emailing your request to info@wanderous.co.nz and you may ask to be removed from our Newsletter recipients’ list or email list(s) at any time. We are happy to discuss any concerns that you may have in providing the information that we require and for further information regarding the information that we hold about you. You may contact us at:

Wanderous
12 Rata Street, Ohakune, 4625
Phone: +64 6 3859068
info@wanderous.co.nz